Frequently asked questions
Everything most people ask before their first check — and a few things we think you should know even if you don't ask.
What's the difference between Verifick Hunter and Verifick Scanner?
Verifick Hunter focuses on AI-generated text and paraphrase detection, priced per document (1,000–20,000 words). Verifick Scanner focuses on plagiarism against the open web, priced by word count (50–25,000 words per document, sold in word packages). Both produce a branded, sentence-level PDF report.
What does Scanner actually scan?
Open-web coverage only. We scan publicly indexed, freely accessible content on the live web. We do not access institutional repositories, subscription journals, paywalled archives, private databases, or unpublished student libraries. Treat the report as an open-web similarity indicator, not a cross-institutional guarantee — material that is not widely visible on the open internet may be missed, and results may differ from enterprise-focused platforms such as Turnitin. Always review the sentence-level matched passages, not just the percentage.
How much does it cost?
Verifick Hunter is sold in word packages: ৳509 for 5,000 words, ৳916 for 10,000 words, ৳1,324 for 15,000 words, and ৳1,732 for 20,000 words. Each document uses words equal to its length. If your institution checks documents in volume, you can request a bulk quote. Verifick Scanner is sold in word packages: ৳356 for 5,000 words, ৳611 for 10,000 words, ৳866 for 15,000 words, and ৳1,324 for 25,000 words. The total you pay is shown before you submit.
Institutional / bulk word packages for Verifick Scanner are also available at a flat ৳0.06 per word, in slabs of 50,000, 100,000, 200,000, 500,000, and 1,000,000 words, valid for 365 days (1 year) from approval instead of the usual 30. Sign in, open Verifick Scanner, click Top up, and switch to the Institutional / Bulk tab to see exact pricing and buy.
Do credits or words expire?
Yes. Word balances (Verifick Hunter and Verifick Scanner) expire 30 days after they are added to your account — whether from a top-up or an admin adjustment — unless we have set a different date for your account. The exact expiry date of each balance is shown in your dashboard.
How do I pay?
Payment is handled through mobile financial services. Choose your package, send the total from your mobile payment app using Send Money to our personal number, then enter the number you paid from and the TRX ID from the payment and submit. Our team checks the payment and approves it, and your words are added to your wallet — you'll see the status update live on the same page, no refresh needed.
What file types are supported?
Verifick Hunter accepts PDF, DOC and DOCX (up to 5 files per upload, 10 MB each); reports are generated automatically. Verifick Scanner accepts PDF, DOC, DOCX, TXT files and scanned images (read via OCR), up to 5 files per upload and 10 MB each. Old .doc files are converted automatically when you upload them. Both products work on English-language documents.
What text is counted and checked?
Body text, text inside tables and text inside Word text boxes are all counted and checked. Headers, footers and footnotes are not, and neither is text that is only a picture (unless you upload the page itself as an image to Scanner). Each merged table cell is counted once.
Are references or a bibliography counted?
Yes. Verifick Hunter and Verifick Scanner check your file exactly as you upload it, and every word is counted and billed. For the most precise result, upload your document without the reference list.
Is a detection score a final verdict?
No. Every Verifick report is built to support human review, not replace it. A score is a signal — not proof of misconduct — and should always be reviewed in context before any decision is made.
Is my document shared with anyone?
Your document is processed solely to generate your report. See our Privacy Policy for exactly which third parties are involved in generating a report and why.
Can I delete a submitted document?
Yes. If it hasn't finished processing (or the check failed), deleting it refunds the words it cost — you didn't get a report, so you don't pay for it. Once a report has been generated and delivered, deleting it no longer refunds the cost.
How long can I download my reports?
For 48 hours after the report is ready. After that, the uploaded document and the report file are deleted automatically — the page shows a countdown in hours — so please download your report in time. Your list keeps a small record (unique ID, file name, score and dates) after the files are gone.
Can I sign up with a temporary or disposable email address?
No. Accounts need a permanent email address; temporary and disposable email services are not accepted, whether you sign up with a password or with Google.
Why can't I sign in — my account says it is blocked
We block an email address when the Terms of Service have been violated. A blocked address can't sign in or sign up again. If you believe this is a mistake, please reach out through our Contact page.
How do I stop getting Verifick emails?
Every announcement email we send ends with an Unsubscribe link (your mail app may also show its own Unsubscribe button). Click it, confirm, and your address is removed from the Verifick mailing list straight away. Your account is not affected, and important account emails such as payment receipts will still be sent.
Still have a question?
Theorex Consulting, 103 Arambagh (Level 02), Motijheel, Dhaka – 1000, Bangladesh · Sunday to Thursday, 10:00 AM – 7:00 PM
Send us a message through our Contact page and we will get back to you.